Zoho Electric Pallet Truck&Stacker FAQ
Electric Pallet Truck&Stacker
1. What is Electric Pallet Truck & Stacker?
Electric Pallet Truck and Electric Stacker are electric devices used to transport and stack pallet cargo. Electric Pallet Truck is mainly used for horizontal transportation, while Electric Stacker can lift cargo to a certain height for easy stacking and storage.
2. What are the main functions and features of Electric Pallet Truck & Stacker?
The main functions and features of Electric Pallet Truck & Stacker include:
Electric drive: driven by electric motor, reducing manpower consumption and improving work efficiency.
Easy to operate: usually equipped with a control handle, simple to operate and easy to learn.
Versatility: can transport cargo horizontally, as well as lift and stack cargo.
High safety: equipped with brake system and safety devices to ensure safe operation.
Environmental protection and energy saving: electric drive reduces pollution to the environment and is suitable for indoor use.
3. How to choose a suitable Electric Pallet Truck & Stacker?
The following factors should be considered when choosing an Electric Pallet Truck & Stacker:
Load capacity: Choose the appropriate load capacity according to the weight of the goods to be transported and stacked.
Lifting height: Choose the appropriate lifting height according to the storage requirements of the warehouse or factory.
Operating environment: Consider the ground conditions and space size of the place of use, and choose the appropriate equipment size and type.
Battery life: Choose equipment with moderate battery life according to the intensity of work and frequency of use.
Brand and after-sales service: Choose a brand with a good reputation and perfect after-sales service to ensure the long-term and reliable use of the equipment.
4. What are the safety precautions for the operation of Electric Pallet Truck & Stacker?
When using Electric Pallet Truck & Stacker, the following safety precautions should be followed:
No overloading: Avoid exceeding the rated load of the equipment to prevent equipment and personal accidents.
Regular inspection: Check whether all parts of the equipment are intact before use to ensure that there is no damage.
Correct operation: Operate in accordance with the operating manual to avoid irregular use.
Ensure environmental safety: Ensure that there are no obstacles around during operation to prevent collisions during transportation and lifting.
Regular maintenance: Regularly maintain and service the equipment to ensure normal operation.
5. What does the maintenance of Electric Pallet Truck & Stacker include?
The maintenance of Electric Pallet Truck & Stacker mainly includes:
Battery maintenance: Regularly check the battery power and status, charge in time to ensure battery life.
Lubrication maintenance: Lubricate mechanical transmission parts to reduce wear.
Check fasteners: Ensure that fasteners such as bolts and nuts are not loose.
Check key components: Ensure that components such as wheels, chains, and lifting systems are not worn, deformed or damaged.
Clean equipment: Regularly clean dust and debris on the surface of the equipment to keep the equipment clean.
Replace wearing parts: Replace worn parts in time according to usage.
6. What are the common faults and solutions of Electric Pallet Truck & Stacker?
Common faults and solutions include:
The motor does not work: Check the power connection and battery power to ensure that the power supply is normal.
The equipment cannot be lifted: Check the hydraulic system and lifting device to ensure that there is no leakage or damage.
Control failure: Check the control handle and electrical system to ensure normal connection.
Equipment abnormal noise: Check the lubrication of each component to confirm that there are no loose or worn parts.
Wheel damage: Replace the damaged wheel to ensure a smooth handling process.
7. What regulations and standards should be paid attention to when using Electric Pallet Truck & Stacker?
When using Electric Pallet Truck & Stacker, the following regulations and standards should be followed:
National and local safety production regulations: Ensure that the use of equipment complies with relevant legal requirements.
Industry standards: Such as ISO, ANSI, OSHA, etc., to ensure that the equipment is designed and manufactured in accordance with international standards.
Manufacturer’s operating manual and maintenance guide: Operate and maintain the equipment in accordance with regulations to ensure safety and efficiency.
Zoho Hoist Pre-sales and After-sales Service
Pre-sales Service
1. Product Consultation
Answer customer questions: Provide detailed product information to help customers understand the characteristics and uses of different types of hoists and lifting equipment.
Technical Support: Recommend the most suitable products and solutions according to the specific needs of customers, including recommendations on load capacity, lifting height, working environment, etc.
2. Product Demonstration
On-site demonstration: Arrange professionals to conduct product demonstrations so that customers can intuitively understand the functions and performance of the products.
Online Demonstration: Provide remote video demonstrations and training to facilitate customers to understand the products at any location.
3. Customized Solutions
-Demand Analysis: Provide customized lifting solutions based on the specific needs of customers and working environment.
Solution Design: Design product solutions that meet customer needs, including equipment selection, installation location, operation procedures, etc.
4. Quotation and Contract
Transparent Quotation: Provide detailed product quotations to ensure transparent and fair prices.
Contract signing: After both parties reach an agreement, a formal contract is signed to clarify the rights and obligations of both parties