Zoho Hand Pallet Truck&Stacker FAQ
1. What is a Hand Pallet Truck?
Hand Pallet Truck, also known as a manual pallet truck, is a manual tool used to carry pallet cargo. It lifts and moves cargo on pallets through a manually operated hydraulic system and is suitable for warehouses, factories, supermarkets and other places.
2. What is a Stacker?
Stacker, also known as a stacker, is a device used to lift and stack cargo. Stackers can be divided into manual stackers and electric stackers, which are suitable for vertical lifting and stacking operations of cargo in limited spaces.
3. What are the main components of a Hand Pallet Truck?
The main components of a Hand Pallet Truck include:
Forks: used to insert pallets and support cargo.
Hydraulic pump: lift cargo through handle operation.
Handle: used to control direction and operate the hydraulic pump.
Wheels: used to move the pallet truck, including front and rear wheels.
4. What are the main components of a Stacker?
The main components of a Stacker include:
Forks: used to insert pallets and support cargo.
Lifting mechanism: lifts goods through hydraulic or electric system.
Handle or controller: used to operate lifting and moving.
Support wheels: provide stability and mobility of the equipment.
5. How to choose a suitable Hand Pallet Truck & Stacker?
The following factors should be considered when choosing a Hand Pallet Truck & Stacker:
Load capacity: determine the maximum weight to be handled or lifted, and select equipment with corresponding load capacity.
Lifting height: select the appropriate lifting height according to actual needs.
Frequency of use: consider the frequency and intensity of use, and select equipment with suitable durability and performance.
Working environment: select the appropriate equipment type and size according to the space and ground conditions of the workplace.
6. What are the safety precautions for the operation of Hand Pallet Truck & Stacker?
When using Hand Pallet Truck & Stacker, the following safety precautions should be followed:
Do not overload: avoid exceeding the rated load of the equipment to prevent equipment and personal accidents.
Correct operation: operate according to the operation manual to avoid improper use.
Regular inspection: check whether all parts of the equipment are intact before use to ensure that there is no damage.
Ensure a safe environment: Ensure that there are no obstacles around during operation to prevent collisions during transportation.
Regular maintenance: Regularly maintain and service the equipment to ensure normal operation.
7. What does the maintenance of Hand Pallet Truck & Stacker include?
The maintenance of Hand Pallet Truck & Stacker mainly includes:
Regular lubrication: Lubricate hydraulic pumps, bearings and other components to reduce wear.
Check fasteners: Ensure that fasteners such as bolts and nuts are not loose.
Check key components: Ensure that components such as forks, wheels, and hydraulic systems are not worn, deformed or damaged.
Clean equipment: Regularly clean dust and debris on the surface of the equipment to keep the equipment clean.
Replace wearing parts: Replace worn parts in time according to usage.
8. What are the common faults and solutions of Hand Pallet Truck & Stacker?
Common faults and solutions include:
Hydraulic system leakage: Check the hydraulic cylinder and pipelines, and repair or replace damaged parts.
Difficult operation: Check whether the mechanical parts are stuck and lubricate related parts.
Equipment abnormal noise: Check the lubrication of each component to confirm that there are no loose or worn parts.
Lifting speed slows down: Check whether the hydraulic pump, bearings, etc. are worn or stuck.
Forks cannot lift: Check whether the hydraulic system and controller are working properly and confirm whether the hydraulic oil is sufficient.
9. What regulations and standards should be paid attention to when using Hand Pallet Truck & Stacker?
When using Hand Pallet Truck & Stacker, the following regulations and standards should be followed:
National and local safety production regulations: Ensure that the use of equipment complies with relevant legal requirements.
Industry standards: such as ISO, ANSI, OSHA, etc., to ensure that the equipment is designed and manufactured in accordance with international standards.
Manufacturer’s operating manual and maintenance guide: Operate and maintain the equipment in accordance with regulations to ensure safety and efficiency.
Zoho Hoist Pre-sales and After-sales Service
Pre-sales Service
1. Product Consultation
Answer customer questions: Provide detailed product information to help customers understand the characteristics and uses of different types of hoists and lifting equipment.
Technical Support: Recommend the most suitable products and solutions according to the specific needs of customers, including recommendations on load capacity, lifting height, working environment, etc.
2. Product Demonstration
On-site demonstration: Arrange professionals to conduct product demonstrations so that customers can intuitively understand the functions and performance of the products.
Online Demonstration: Provide remote video demonstrations and training to facilitate customers to understand the products at any location.
3. Customized Solutions
-Demand Analysis: Provide customized lifting solutions based on the specific needs of customers and working environment.
Solution Design: Design product solutions that meet customer needs, including equipment selection, installation location, operation procedures, etc.
4. Quotation and Contract
Transparent Quotation: Provide detailed product quotations to ensure transparent and fair prices.
Contract signing: After both parties reach an agreement, a formal contract is signed to clarify the rights and obligations of both parties