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1. 製品に関するご相談
顧客の質問に答える: 顧客がさまざまな種類のホイストや昇降装置の特性や用途を理解できるように、詳細な製品情報を提供します。.
テクニカルサポート: お客様のニーズに応じて最適な製品とソリューションを提案します, 耐荷重に関する推奨事項を含む, 持ち上げ高さ, 作業環境, 等.

2. 製品デモンストレーション
現場でのデモンストレーション: 製品の機能や性能を直感的に理解していただくために、専門家による製品デモンストレーションを実施.
オンラインデモンストレーション: リモートビデオデモンストレーションとトレーニングを提供して、顧客がどこにいても製品を理解できるようにします.

3. カスタマイズされたソリューション
-需要分析: 顧客の特​​定のニーズと作業環境に基づいてカスタマイズされた昇降ソリューションを提供します.
ソリューション設計: 顧客のニーズを満たす製品ソリューションを設計する, 装備選びも含めて, 設置場所, 操作手順, 等.

4. お見積り・ご契約
透明な見積書: 透明性と公正な価格を確保するため、詳細な製品見積を提供します.
契約締結: 双方が合意に達した後, 両当事者の権利と義務を明確にするために正式な契約が締結されます。.

1. Installation and commissioning
Professional installation: Send professional technicians to the site to install the equipment to ensure that the equipment is correctly installed and commissioned.
Use training: Provide detailed operation training to ensure that customers can operate the equipment proficiently and understand basic maintenance knowledge.

2. Repair and maintenance
定期メンテナンス: Provide regular maintenance services according to the use of the equipment to ensure long-term and stable operation of the equipment.
Fault repair: Provide fast-response fault repair services to ensure that the equipment resumes normal operation in the shortest time.

3. テクニカルサポート
24/7 support: Provide a 24-hour technical support hotline to answer questions encountered by customers during use at any time.
Remote diagnosis: Through remote diagnosis technology, help customers quickly locate and solve equipment failures.

4. スペアパーツの供給
Spare parts inventory: Maintain sufficient spare parts inventory to ensure that customers can obtain the required spare parts in time when needed.
迅速な配達: Provide fast spare parts delivery services to reduce equipment downtime.

5. Customer return visit
Regular return visit: Regularly return visit to customers to understand the equipment operation status and customer satisfaction.
Feedback processing: Listen carefully to customer feedback and suggestions, and continuously improve product and service quality.

6. Extended warranty service
Extended warranty: Provide equipment extended warranty service. Customers can choose to extend the warranty period as needed and enjoy longer free repairs and technical support.

7. Upgrade and transformation
Technology upgrade: Provide equipment upgrade and transformation services according to customer needs and technological development to improve equipment performance and efficiency.
Transformation plan: Design specific transformation plans for customers to ensure that the transformed equipment meets customers’ new needs.